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|  Datavan
enhances its commitment to the environment¡X
Datavan POS are RoHS Compliant
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| Datavan has taken steps toward compliance with
the European Union (EU) Restriction on the use
of certain Hazardous Substances (RoHS) directive
by featuring lead-free power supplies, motherboards
and chassis.
As of March 2006, we are proud to announce
that our products have met the global environmental
standards. In addition to the other international
environmental standards such as GreenPC and
Energy StarR, Datavan has continuously deliver
innovative product and still provide an environmental
friendly solution.
A RoHS compliant product translates to meeting
the WEEE, The restriction of the use of certain
hazardous substances in electrical and electronic
equipment. Under this restriction, Datavan POS
has eliminated or minimized several prohibited
chemicals, including lead.
The change to the system component will mostly
affect EU affiliated members and Customers
that distribute POS to the European Regions.
All Non-RoHS compliant are required to be delivered
into the EU region prior to July 1st, 2006.
For the non-European Distributors,
as majority of the suppliers will discontinue
the leaded components supply, all current solutions
with leaded components must be produced and
delivered by the end of December 2006.
Please refer to our Frequent Asked Question
Section for more information. Alternatively,
please consult with our sales representative.
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Topic |
Questions
& Answers |
RMA |
Q1: What happens if
I send back solutions with leaded component?
A1: If you send unleaded component, we will
return the unleaded component. Items received
with leaded components will be returned
with leaded component. Unless, the broken
part cannot be replaced with leaded parts,
a notification will be send out separately
to inform you.
Q2: Are there any changes to the RMA
procedure?
A2: Yes. If the customer has (ROHS)RMA
&(NON-ROHS),please pack separately
and remark in the RMA
REQUEST FORM, this will prevent
the Non-ROHS systems and parts to contaminate
ROHS elements onto ROHS systems and parts.
Q3: If the RMA items with leaded parts
are returned after July1st, am I be subject
to penalty or fines?
A3: No, please refer to the official
RoHS Website. |
RoHS |
Q1: I am based in France;
will I be able to sell the solution with
leaded component?
A1: Yes, all products circulated on the
market will be legal to distribute. RoHS
regulation only restricts the importing
goods after July 1st, 2006.
Q2. What if I am based outside of EU, am
I affected by this change?
A2. Yes, to keep the inventory control consistent,
all systems sold after June 1st will be
RoHs compliant. This also helps to anticipate
possible future change of legal requirement
for countries that are not currently affected.
Q3. After July, if I import a RoHS compliant
solution, and add on a component, which
is not RoHS compliant (e.g. VGA card), is
it prohibited to sell this product?
A3. No, a product with mixed RoHS compliant
can be sold. |
Spare
Parts |
Q1: How do I order RoHS
compliant component/spare parts?
A1: Please refer to the RoHS compliant spare
part list. |
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